You are here on our website:
- Level 1: Home
- Level 2: Where we fly
- Level 3: Offices and gateways
- Level 4: Your current page is China - Shanghi (PVG)
Shanghai
What do you need to know?
Discover our global facilities for all your cargo needs. Find addresses, operational hours, services offered, and unique features at our Virgin Atlantic Cargo stations worldwide.
- Gateway Information press enter to select
- Product Information press enter to select
Gateway Information
Handling Agent: Pactl
Hours of operation: 24 hours daily
Facility Address:
Shanghai Pudong Intl airport,
Cargo Terminal 168,
Suhang Road
Contact information:
T: 86-21-6834 1567
E: dd.customerservice@pactl.com
Operations Contact Info:
T: 86-21-61361786 / 89
E: PR.SHA.CARGO.OPS@fly.virgin.com
Tab Panel
Opening Hours
Customer Service
Monday to Friday: 09:30 - 17:30 (Local Time)
Customer Relations
Monday to Friday: 09:30 - 17:30 (Local Time)
Operations
Daily: 07:00 - 15:00 (Local Time)
Quotes and booking
Quotes and bookings
T: 8621 6136 1788
E: sha.cargosales@fly.virgin.com
Express or Priority
E: shenhui.jiang@fly.virgin.com
E: max.huang@fly.virgin.com
General Enquiries
Post flight enquiries
T: +86 21 61361727 / 6136172797
E: melody.tang@fly.virgin.com / leo.liu@fly.virgin.com
Customer Relations
E: Customer.Relations-cargo@fly.virgin.com
Product Information
- General
- Courier
- Fresh
- Pharma
- Valuable
- Vulnerable
- Cars
General
Our station offers everything you need to transport your General Cargo. From machinery parts to consolidated goods, your cargo is in expert hands.
Simply click here to learn more about general.
Handling Agent: Pactl
Hours of Operation: 24 hours daily
FacilityAddress:
Shanghai Pudong Intl airport,
Cargo Terminal 168,
Suhang Road
Phone: 86-21-61361786/89
Has this information helped you avoid making a call?
We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2.5 hours | 2.5 hours |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2 hours | 2 hours |
Courier
Effeciently move your courier material and ecommerce with our shorter close out times and express handling across our network.
Simply click here to learn more about courier.
Handling Agent: Pactl
Hours of Operation: 24 hours daily
FacilityAddress:
Shanghai Pudong Intl airport,
Cargo Terminal 168,
Suhang Road
Phone: 86-21-61361786 / 89
Has this information helped you avoid making a call?
We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2.5 hours | 2.5 hours |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2 hours | 2 hours |
Fresh
We're dedicated to keeping your goods fresh for delivery through our expansive network and temperature-controlled capabilities, perfect for your perishable products.
Simply click here to learn more about fresh.
Handling Agent :Pactl
Hours of Operation: 24 hours daily
FacilityAddress:
Shanghai Pudong Intl airport,
Cargo Terminal 168,
Suhang Road
Phone: 86-21-61361786 / 89
Our Capabilities
COL Storage is available upon request and availability, temperature of our storage ranges from 2 to 8 degrees. We’re able to separate pharma from perishables.
-
More specific information, 1 of 1
Has this information helped you avoid making a call?
We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2.5 hours | 2.5 hours |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2 hours | 2 hours |
Pharma
Offering you end-to-end compliance and assurance through our accredited operations. Throughout our network we have implemented GDP certified processes to maintain the integrity of pharmacetical and life-science goods.
Simply click here to learn more about pharma.
Handling Agent: Pactl
Hours of Operation: 24 hours daily
Facility Address:
Shanghai Pudong Intl airport,
Cargo Terminal 168,
Suhang Road
Phone: 86-21-61361786 / 89
Our Capabilities
COL Storage is available upon request and availability, temperature of our storage ranges from 2 to 8 degrees. We’re able to separate pharma from perishables.
-
More specific information, 1 of 1
Has this information helped you avoid making a call?
We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2.5 hours | 2.5 hours |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2 hours | 2 hours |
Valuable
When it's precious and needs that extra security, we never take our eyes off your shipment. Our trained team and secure processes will give you peace of mind when transporting your valuable shipments.
Simply click here to learn more about valuable.
Handling Agent: Pactl
Hours of Operation: 24 hours daily
FacilityAddress:
Shanghai Pudong Intl airport,
Cargo Terminal 168,
Suhang Road
Phone: 86-21-61361786 / 89
Has this information helped you avoid making a call?
We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2.5 hours | 2.5 hours |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2 hours | 2 hours |
Vulnerable
Offering discrete handling and monitored transportation you can be confident that your cargo will arrive on time and in the perfect condition.
Simply click here to learn more about vulnerable.
Handling Agent :Pactl
Hours of Operation: 24 hours daily
FacilityAddress:
Shanghai Pudong Intl airport,
Cargo Terminal 168,
Suhang Road
Phone: 86-21-61361786 / 89
Has this information helped you avoid making a call?
We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2.5 hours | 2.5 hours |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2 hours | 2 hours |
Cars
"Wanting to race your car around the world or preparing for a brand new launch? We're here to make it happen.
Through our years of experience, our operation runs like a well-oiled machine to provide you a seamless journey without adding a mile to the clock. ".
Simply click here to learn more about cars.
Handling Agent :Pactl
Hours of Operation: 24 hours daily
FacilityAddress:
Shanghai Pudong Intl airport,
Cargo Terminal 168,
Suhang Road
Phone: 86-21-61361786 / 89
Has this information helped you avoid making a call?
We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2.5 hours | 2.5 hours |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2 hours | 2 hours |
Our station offers everything you need to transport your General Cargo. From machinery parts to consolidated goods, your cargo is in expert hands.
Simply click here to learn more about general.
Handling Agent: Pactl
Hours of Operation: 24 hours daily
FacilityAddress:
Shanghai Pudong Intl airport,
Cargo Terminal 168,
Suhang Road
Phone: 86-21-61361786 / 89
Has this information helped you avoid making a call?
We aim to provide the most pertinent details to enhance your experience. Your feedback is valuable to us. Please take a moment to share your thoughts by clicking here and completing our brief 2-minute survey.
Close out times
The below close out times inform you the minimum hours prior to your flight departure that you’re required to deliver your cargo to us.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2.5 hours | 2.5 hours |
Import recovery times
The below times inform you the time window
when the freight is available to collect.
| Loose cargo | Shipper built | |
| Known | Unknown | Known | Unknown | |
| Classic | 6 hours | 4 hours |
| Priority | 6 hours | 4 hours |
| Express | 2 hours | 2 hours |